Terms of Service

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

We provide professional maintenance services including but not limited to:

• Plumbing repairs and installations
• Electrical services and repairs
• HVAC maintenance and repair
• General handyman services
• Emergency maintenance services

3. Service Agreements

All work is performed based on:

• Written estimates and work orders
• Agreed-upon pricing and timeline
• Industry standard practices and local codes
• Customer approval for any additional work

4. Payment Terms

Payment terms include:

• Payment due upon completion of work unless otherwise agreed
• Late payment fees may apply after 30 days
• All prices are subject to change with 30 days notice
• Emergency service rates apply outside business hours

5. Warranties and Guarantees

Our service warranties include:

• Labor warranty: 1 year from completion date
• Parts warranty: As provided by manufacturer
• Emergency repairs: 90-day warranty
• Warranty void if work is altered by others

6. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect, incidental, or consequential damages. Our insurance covers property damage and personal injury as required by law.

7. Customer Responsibilities

Customers are responsible for:

• Providing safe and clear access to work areas
• Securing pets during service visits
• Providing accurate information about existing systems
• Obtaining any required permits (unless specified otherwise)

8. Cancellation Policy

Cancellation terms:

• 24-hour notice required for cancellations
• Same-day cancellations may incur a service fee
• Emergency services cannot be cancelled once en route
• Refunds processed within 5-7 business days

9. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with state laws. Legal proceedings must be initiated within one year of the disputed service.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective 30 days after posting on our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, contact us: